Privacy Policy

1. Introduction

RadBooks LLC ("Company," "we," "us," or "our") operates the RadBooks financial transparency platform ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

• Account information: Name, email address, and authentication credentials when you create an account
• Organization data: Organization name, financial records, transaction data, contact information for vendors and donors, and other data you enter into the platform
• Communications: Information you provide when contacting us for support or feedback

2.2 Information Collected Automatically

• Usage data: Pages visited, features used, and interactions with the Service
• Device information: Browser type, operating system, and device identifiers
• Log data: IP address, access times, and referring URLs
• Analytics data: We use Vercel Analytics to collect anonymized usage statistics to improve the Service

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process and display financial data as configured by organization administrators
• Send you important notices, such as account and security updates
• Respond to your requests and provide customer support
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Public Financial Transparency

The core purpose of RadBooks is financial transparency. Organization administrators may configure certain financial data to be publicly visible through transparency dashboards. We display this data as directed by the organization. Anonymous donor information is never publicly disclosed.

4.2 Service Providers

We share information with third-party providers that help us operate the Service:

• Clerk — Authentication and user management
• Stripe — Payment and donation processing
• Vercel — Hosting and analytics
• Neon — Database hosting
• Resend — Transactional email delivery

These providers are contractually obligated to protect your information and use it only for the purposes of providing their services.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal process, such as a subpoena, court order, or government request.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit (TLS/SSL)
• Encryption of data at rest
• Regular security assessments
• Access controls and authentication
• Parameterized database queries to prevent injection attacks

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. Financial records are retained in accordance with applicable legal requirements for nonprofit organizations.

When you request account deletion, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

7. Your Rights

Depending on your location, you may have the following rights regarding your data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Export: Request your data in a portable format
• Objection: Object to certain processing of your data

To exercise any of these rights, contact us at support@radbooks.org. We will respond within 30 days.

8. Cookies and Tracking

We use essential cookies required for authentication and the proper functioning of the Service. We use Vercel Analytics for anonymized usage statistics. We do not use advertising cookies or sell data to advertisers.

9. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: